SHIPPING INFORMATION

Welcome to Mazuera Jewelry Shipping Information. We are dedicated to delivering your chosen pieces with care and efficiency. Below are the details of our shipping procedures:

Free shipping for orders over $45.00 ($100.00 International).

1. Processing Time: All orders are processed within 1-2 business days. Orders placed after 3PM (PST) on Friday or holidays will be shipped the next business day.

2. Domestic and International Shipping: We offer shipping both nationally and internationally. Shipping rates and delivery times vary based on destination.

3.Shipping Options: We ship all orders from our California location Monday through Saturday

Standard Shipping: Estimated delivery within 3-5 business days.

Express Shipping: Estimated delivery within 1-2 business days.

International Shipping: Delivery times vary. Please note, international customers are responsible for any customs fees or import taxes that may apply.

4. Shipping Costs: These will be calculated based on the weight of the package and shipping distance. Customers will receive an estimate before finalizing their purchase.

5. Order Tracking: Once your order is shipped, you will receive an email with a tracking number so you can follow your package’s journey to you.

6. Packaging: Your jewelry will be carefully packaged to ensure its protection during transit.

7. Customs and International Taxes: For international shipments, the customer is responsible for any customs duties and import taxes.

8. Damage Policy: If your order arrives damaged, please contact us within 24 hours of delivery for assistance.

9. Changes and Cancellations: Orders can only be changed or cancelled within 2 hours of placing the order.

10. Contact Us: For any questions related to shipping, please contact us at Mazuerajewelry@outlook.com.

11. Delays: Mazuera Jewelry is not responsible for shipping delays caused by weather conditions, customs issues, or any other circumstances beyond our control.

12.Special Instructions: If you have specific shipping needs or instructions, please include them in your order notes or contact us directly.

Thank you for choosing Mazuera Jewelry. We look forward to adorning your life with our exquisite pieces.